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E-BANKING
Alpha Bank
History
Alpha Bank Cyprus evolution and innovations.
Distinctions
Alpha Bank Cyrpus' dinstictions.
Corporate Governance
Alpha Bank adopted and implemented, as early as 1994, the principles of corporate governance, aiming at transparency in communication with the Bank’s Shareholders and at keeping investors promptly and continuously informed. 
The Group
Social Responsibility
Environment
Social Contribution
Fast pay, greater security and instant notfications with Alpha Bank card services.
Education
We reinforce the Bank’s Corporate Responsibility programme with initiatives and programmes that support education.
Sports
Corporate Governance
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The Board of Directors, the Managements and the Office Divisions.
Corporate Governance Arrangements
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CONTACT FORM
Support center & FAQs SUPPORT CENTER
22 88 88 88
Daily Monday to Thursday 07:30 - 15:00 Friday 07:30 - 14:30

Management

  • Corporate Governance
  • Administrative Structure
  • Administration

Managing Director
• Konstantinos Koutentakis

General Managers
• Nicholas Mavrogenis - Operations

  • Konstantinos Koutentakis
  • Nicholas Mavrogenis
Managing Director, Alpha Bank Cyprus Ltd 

He was born in 1964 in Athens. He graduated from Stanford University (BSc in Electrical Engineering and MSc in Engineering Economic Systems), and also holds an MBA from INSEAD Business School. He joined Alpha Bank Group in 2002. Initially, he worked at Alpha Mutual Funds, a Group Company of Alpha Bank S.A.. In 2007, he joined Alpha Bank S.A., where he has held various managerial positions, among others, the positions of Head of Retail Distribution Strategy, Head of Asset Gathering, Personal Banking Segment, Mass Segment & CRM, and the position of Executive General Manager – Asset Gathering Management. On 28.04.2017 he was appointed Managing Director of Alpha Bank Cyprus Ltd.
Executive Member
General Manager, Operations, Alpha Bank Cyprus Ltd


He was born in 1969. He graduated from Imperial College of Science and Technology, University of London with a BEng in Electrical and Electronics Engineering (1991), an MSc in Engineering and Physical Science in Medicine (1993) and an MBA (1994). He started his career with Alpha Bank Cyprus Ltd in 1994, where he has held among others, the positions of Head of Brokerage Services, Head of Consumer Lending Department and Manager of the Organisation Division. Since April 2013 he has held the positions of General Manager, Operations and Member of the Board of Directors of the Bank.

Useful Tools

  • Safety tips
  • Accumulated Savings Amount Calculator
  • Privacy Notice for Protection of Personal Data
  • Exchange Rates
  • Deposit Guarantee Scheme
  • Monthly Loan Installments Calculator
  • Savings Duration Calculator
  • Monthly Savings Calculator

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates

For your information

  • BREXIT FAQ
  • Rights when making payments in Europe
  • Information Material
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Phone Service

22 88 88 88 Monday to Thursday 07:30 - 15:00 Friday 07:30 - 14:30

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