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E-BANKING
Deposits
Deposit Accounts
Meet your banking needs and give flexibility to your everyday transactions.
Term Deposits
The deposit accounts that meet every need and offer competitive deposit rates and privileges at the same time.
Foreign Currency Accounts
Foreign Currency Accounts are mainly addressed to depositors with higher income, non-Cypriot residents, as well as repatriates and international businesses. 
Create now your own Alpha Online Term Deposit
Cards
Credit Cards
Benefit from Alpha Bank reward programs and enjoy your privileges right from your first transaction.
Debit Cards
Make your daily life easier with Alpha Bank debit cards. 
Card Reward Programs
Enter a world of unique benefits and services offers by the Alpha Bank cards' Reward Programs.
Card Services
Fast pay, greater security and instant notifications with Alpha Bank card services.
Useful Card Information
Get informed on anything new regarding Alpha Bank cards. 
Digital Wallet
Learn more about this easy and secure way to make your transactions.
Loans
Alpha Housing Loans
Alpha Bank offers solutions for real estate buying.
Consumer Loans
We support every new step you take and meet every personal need you have. 
Adjustment Programs
Viable solutions with debt modification and loan arrangments according to your financial state and nees. 
Special Schemes
Alpha Payroll
Open your payroll account with Alpha Bank and enjoy unique beneftis and discounts.
Alpha Welcome Pack
Enjoy unique benefits and privileges and build an all-around relationship with your Bank.
Alpha Welcome Youth Pack
Invest in the future by selecting the right benefits and privileges package, designed to meet your student life nees or support you in your first professional steps. 
Alpha Start Up
Start your student or professional life by opening the right account for your needs. 
Alpha Newlyweds
Start your life together with privileges and high interest rate with the right deposit account. 
Alpha Minor - Save
Provide for your child's future with a deposit account specially designed for minors. 
Alpha Pension
Ensure a high standard of living with a deposit scheme that offers all the privileges of a deposit current account.
Investments
Mutual Funds
Mutual Funds through the Alpha Bank Gold Personal Banking Service
Insurance
Health
Protect yours and your beloved ones' health and ensure the best possible care in case of unexpected events. 
Future & Savings
Provide now for the future by selecting the right insurance plan. 
Life and Protection
Protection insurance plans you can combine with other insurance or savings plans.
Property & Personal Items
Insure your house or your business by choosing plans that inspire trust and security.
Alpha e-Banking
Alpha e-Statements
Manage easily and quickly your accounts through Alpha 360 Web secure environment. 
The new Alpha 360 Web is here!
Log in now and enjoy a unique user experience, with more features and functions.
Alpha 360 Mobile
Get instant access to your account and perform easily and quickly transactions any moment, wherever you rare, through your mobile phone or your table. 
Alpha 360 ATM
Perform basic transaction around the clock on Alpha Bank enhanced Automatic Teller Machines (ATM), quickly and securely. 
 
Alpha 360 API
Discover open banking, experiment with software applications and develop applications and services addressed to Alpha Bank clients.
Alpha SecureCode
Alpha SecureCode service protects you from non-authorized transactions by offering an extra level of security for your online purchases.
Digital Wallet
Learn more about this easy and secure way to make your transactions.
Online Products

Obtain your banking products on-line, quickly and securely

Online registration
Register now Online with Alpha 360 Web from your mobile phone! Download the app and connect easily and quickly!
Search
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Contact
Let us know your
issue in writing
CONTACT FORM
Support center & FAQs SUPPORT CENTER
22 88 88 88
Daily Monday to Thursday 07:30 - 15:00 Friday 07:30 - 14:30

Alpha Alerts

Register for to Alpha Alerts in order to be notified with an SMS message each time a transaction is performed with your card.
  • Cards
  • Card Services
  • Alpha Alerts
Alpha Alerts service is provided by Alpha Bank FREE of charge, upon registration, and offers the ability to receive notifications on the transactions that you make with Alpha Bank cards. The new service provides you with the ability to be immediately notified for every card transaction that you make, through text messages (sms) at the actual time the transaction is made, any time of the day. By using this service you are able to acquire even more security and a complete update on the transactions that you make.
  • Benefits
  • SMS texts
  • How you can register

Upon activation of the Alpha Alerts service, you will receive notifications through text messages at the mobile phone you have indicated:

  • For transactions made using your card for purchases from any merchant, as well as for cash advance and cash withdrawal transactions from ATMs in Cyprus and abroad.
  • In real time, after the approval of the transaction. If you wish you can choose to mute service notifications, for a particular period of time during which you will not be receiving any text messages (13:30-17:00 and/or 22:00-08:00). Text messages that are generated during that period of time will be sent after the mute period.
 

Monitor and manage your cards quickly and easily through our Alternative Channels:

By using the Alternative Channels, either through Alpha Express Banking or through our ATM Network you can view the balance and transactions of your cards, and perform payments and cash withdrawals, quickly and easily at real time. You can also send us instructions regarding your cards, activate and change your PIN code, as well as register your cards at Alpha Alerts and Alpha SecureWeb services. You can register at Alpha Express Banking to fully monitor and control your cards.

The message you will receive on your mobile phone will inform you about:

  • The card with which you made the transaction
  • The last 4 digits of the card
  • The amount and currency of the transaction
  • The date and time the transaction was made
  • The name of the merchant where the transaction was made
  • The country the transaction was made

You can register your cards at Alpha Alerts service, through:

  • Alpha Express Banking electronic service
  • Alpha Bank Branch Network

Additional cards can be registered to the service only through the cardholder of the main card. They may also receive alerts at mobile phone numbers other than the one of the main cardholder.

Click here for the terms of use of Alpha Alerts service

Useful Tools

  • Safety tips
  • Accumulated Savings Amount Calculator
  • Privacy Notice for Protection of Personal Data
  • Exchange Rates
  • Deposit Guarantee Scheme
  • Monthly Loan Installments Calculator
  • Savings Duration Calculator
  • Monthly Savings Calculator
  • Declaration of Exemption of Defense Contribution

Regulatory framework

  • Investor Compensation Fund
  • Privacy Notice for Protection of Personal Data
  • General Terms and Conditions
  • MiFiD Directive
  • Single Payment Transactions Terms
  • Deposit Guarantee Scheme
  • Common Reporting Standard - CRS
  • DAC6
  • Foreign Account Tax Compliance Act - FATCA
  • SEPA / Regulation (EU) No.260/ 2012
  • Compliance Division
  • Patriot Act Certification
  • Wolfsberg AML questionnaire
  • KYC Statement
  • Whistleblowing Policy and Procedures
  • Crossborder fees / Regulation (EU) 2019/518
  • Terms of Use of Social Media
  • LIBOR Transition to Alternative Risk-Free Rates

For your information

  • BREXIT FAQ
  • Rights when making payments in Europe
  • Information Material
  • Online Transaction Safety
  • How to protect your cards
  • Statement of Fees
  • Financial Indicators
  • Useful Pages

Useful links

  • The Financial Ombudsman of the Republic of Cyprus
  • Central Bank of Cyprus
  • European Central Bank
  • Association of Cyprus Banks
  • Consumer Protection Service – Ministry of Energy, Commerce and Industry
  • Directive on Arrears Management of 2015
  • Guide on the Code of Conduct on the Handling of Borrowers in Financial Difficulties

For your service

  • Correspondent Banks
  • Base Rates
  • Lending Rates
  • Exchange Rates
  • Fee Information Documents
  • Charges Catalogue
  • Alpha Bank Gold Personal Banking Service Charges
  • Bank Holidays
  • Alpha Bank IBAN BIC / SWIFT Calculator
  • Service Hours

Phone Service

22 88 88 88 Monday to Thursday 07:30 - 15:00 Friday 07:30 - 14:30

Map

Find the nearest branch

Contact

Get in touch with us

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