Moreover, in order to focus precisely on its international customers specific needs, Alpha Bank Cyprus has established specialized International Banking Services Units (IBS Units) in Nicosia, Limassol and Larnaca. All IBS Units are managed and directed by the Bank’s International Banking Division. Additionally, customers can be assisted through various service points in Greece, Romania, Albania and London where the Alpha Bank Group is present. These service points can provide information about the Bank and offer access to the Bank’s wide range of products and services to existing and prospect customers. The Bank’s customer centric philosophy is the driving force behind its mission of providing an unmatched level of reliability, service and customer satisfaction. Thus, each and every international banking customer enjoys the services of a designated manager, trained to meet the needs of customers in a fully professional and personalized manner with the utmost confidentiality. The Bank’s IBS Units are staffed with experienced personnel, fluent in Greek, English and other foreign languages. Moreover, they are supported by continuous technological improvements and advanced technological systems which have enabled the development of completely new products covering the needs and demands of modern international banking.